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How can we help?

For account help, conversation issues or safety concerns, email info@yuzi.nl.

Account and sign-in help

Use Sign in to access your account and its password-reset option. If you still need help, contact us from your account email. Never send your password or verification codes.

Conversation or audio issues

Tell us your device, browser or app version, the approximate time, and what happened. Do not include private recordings or another person's personal information.

Report a safety concern

Use the report action in the conversation, or email us with enough context to investigate. You can leave a conversation at any time. Talkven is not an emergency service.

Privacy and account deletion

Contact us for help with your data or deleting your account. See our Privacy Policy and Terms of Service.

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